Appliance Management Services
Eliminate middleman stress, save on call-out fees, and hand off tenant hassle entirely.
A Direct Maintenance Route For Smart Landlords
Managing domestic appliance breakdowns shouldn’t turn into a second job. Between fielding frantic tenant phone calls, trying to book reliable engineers, and waiting around for quotes, the hassle alone costs you more than the repair.
Our management workflows change that. We establish a direct line of communication between your tenants and our engineers. When something goes wrong, they call us directly. We book the slot, troubleshoot the issue, and handle the logic—completely freeing up your time while cutting down standard emergency call-out inflation.
Direct Tenant Support
Your tenants bypass you and call us. We handle the scheduling and diagnose faults without adding items to your to-do list.
Seamless Communication
You stay fully in control. The moment an issue is raised, we email you exactly what is wrong, when we are attending, and the outcome.
Trade-Rate Appliance Sourcing
If an appliance is completely dead, we don’t patch it up endlessly. We offer fast, discounted rates on replacements directly through our network.
Choose Your Management Style
Select how you prefer to manage and balance your property maintenance workflow.
Agreed Pre-Approval Limit
Perfect for landlords who want to pay-as-they-go but completely automate the process.
- Instant Automated RepairsIf the fix is under £150, we do it instantly and just send the invoice to be paid.
- Strict Cost ControlIf the repair exceeds £150, we pause and contact you for authorization.
- Zero Admin BottlenecksNo minor repairs get delayed waiting for phone tag.
- Direct Tenant Care IncludedTenants still book with our office team directly.
Subscription Call-Out Cover**
Ideal for maximum risk-reduction, hassle reduction, and completely predictable overheads.
- Unlimited Call-Outs Fully CoveredPay absolutely zero labor fees no matter how many diagnostics or visits are needed.
- Parts-Only Cost BillingIf a fix requires hardware components, you only pay for the parts used.
- Exclusive Trade Appliance DiscountsAccess special trade rates on brand-new equipment if an old unit cannot be saved.
- All Core White Goods CoveredWashing machines, tumble dryers, fridge freezers, cookers, and dishwashers (Non-gas).
** Please note: This is a hands-on logistical property management and prepaid engineer labor service contract. This is not an insurance policy, regulated warranty product, or financial insurance plan. View our full Terms & Conditions.
© One Stop Appliance Repairs Ltd 2026,
12 Newport Road, Bedwas, Caerphilly, CF83 8AA. Company Number 13288230 VAT Register Number 434698167